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CueCardBSituation:Mr/Ms.LeeandMr./Ms.Wangaretalkingaboutrecruitingasalesperson.YouareMr./Ms.Wang,astaffmemberofhumanresourcemanagerofABCCompany.Youneedto:IntroducebrieflythetwocandidateswhohaveappliedforthepositionGivemoreinformationaboutthesecondcandidatesExpressworriesabouttheinadequateworkexperienceofthesecondcandidateAgreetoarrangemoreinterviewsYourpartnerwillstarttheconversation.CueCardASituation:Mr/Ms.LeeandMr./Ms.Wangaretalkingaboutrecruitingasalesperson.YouareMr./Ms.Lee,humanresourcemanagerofABCCompany.Youneedto:AskabouttheprogressofrecruitingAskformoreinformationaboutthesecondcandidateandexplainwhyExpressinterestinthesecondcandidateSuggestinterviewingmoreapplicants.Youstarttheconversation.CueCardBSituation:Mr/Ms.BlackandMr./Ms.Zouaretalkingaboutanewmodelofmobilephone.YouareMr./Ms.Zou,PurchasingmanagerofEmmaCo.Ltd.Youneedto:AskaboutthefeaturesofthemobilephoneAskaboutthepriceAskaboutmorediscountandexplainwhyAgreetoplaceatrialorderYourpartnerwillstarttheconversation.CueCardASituation:Mr/Ms.BlackandMr./Ms.Zouaretalkingaboutanewmodelofmobilephone.YouareMr./Ms.Black,SalesmanagerofTangoElectronicsCompany.Youneedto:RecommendanewmodelofmobilephoneIntroducesomefeaturesofthemobilephoneGivethepriceandofferadiscountof10%AgreetogivemorediscountYoustarttheconversation.CueCardBSituation:Mr/Ms.TangisphoningMr./Ms.Smithtodiscussthedeliveryofthegoods.YouareMr./Ms.Smith,purchasingmanagerofFOXCompany.Youneedto:ExpressworriesandaskfordeliverybyairAgreetopayadditionalfreightExpressthanksandhopetobeinformedofthedeliveryYourpartnerwillstarttheconversation.CueCardASituation:Mr/Ms.TangisphoningMr./Ms.Smithtodiscussthedeliveryofthegoods.YouareMr./Ms.Tang,SalesrepresentativeofK.K.TextileCompany.Youneedto:InformaboutthelatedeliverybyseandgivereasonsAgreeandaskthebuyertopayadditionalairfreightPromisetoarrangetheearliestdeliveryYoustarttheconversation.CueCardBSituation:Mr/Ms.Petersonisask
