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最新公共英语考试教材辅导训练最新公共英语考试教材辅导训练一个人不能骑两匹马,骑上这匹,就要丢掉那匹。聪明人会把凡是分散精力的要求置之度外,只专心致志地去学一门。以下是小编为大家搜索整理的最新公共英语考试教材辅导训练，希望能给大家带来帮助!更多精彩内容请及时关注我们应届毕业生考试网!lesson12RepeatsRepeatsRepeatsIttakesalotofinvestmentinpromotion,productdesign,operations,andlotsofotherstufftoattractandbereadytoserveanewcustomer.Then,whenyouactuallyattractanewcustomer,youmayhavetoeducatehimorheraboutyourproducts,sales,andbusinesspolicies.Youmayhavetodoacreditcheck,setupanewaccountforthenewcustomer,createanewfilewithanewlabeljustforthatnewcustomer,andgatherlotsofinformationaboutthatcustomerinordertoprovidethemwiththeservicetheyexpect.Addupallthateffort,andyoucanseethataddinganewcustomertoyourbusinesscantakequiteaninvestmentintime,money,andenergy.Businessexpertswhostudythiskindofthingfigurethatitcostssomethinglikefivetimesmoretoserveanewcustomerthanarepeatcustomer.Herearetwoveryimportanttruthsaboutwhycreatingrepeatcustomersthroughoutstandingserviceisworththetrouble:1.Repeat=LowerExpenseMostorganizationsspendmuchoftheirtimeandenergyacquiringnewcustomers.Theyadvertise.Certainly,abusinesscangrowbyaddingnewcustomers.Butitmightbemuchmoreprofitablebyspendingmoreenergyencouragingexistingcustomerstobuyagainandagain.Here’swhy.Existingcustomersalreadyknowyourcompany.Theyhaveanideaofwhatitstandsfor.Theyhavesampledthequalityofitsmerchandise.Soitshouldcostfarless-maybeevennothing-toencouragesatisfiedcustomers(youdidsatisfythem,didn’tyou?)toreturntimeandagain.Toattractgreatmassesoftheuninitiatedtotryyourcompanyforthefirsttimecostsfarmore.Theydon’tknowaboutyourbusinessandtheycertainlydon’tcareaboutit.Soinordertogettheirattentionandmotivatethemtogiveyouatry,youoftenneedtobuyads,sendcountlessmailings,offersteepdiscounts,andincreasesalescompensation.Wouldyouratherspend$10onads,mailings,specialdiscountsandtheliketoattractanewcustomerfortheirfirst$50purchase,or50°Etomailacustomizedreminderlettertoyourrepeatcustomerwhomaywellmaketwoorthreeadditional$50purchaseswithnothingmoreexpensivethansom
