《人际交往最佳指南》读书记录目录一、内容概述................................................31.书籍简介..............................................42.作者介绍..............................................4二、人际交往的重要性........................................51.社会功能角度..........................................62.心理健康角度..........................................7三、基本人际交往原则与技巧..................................81.尊重他人..............................................92.倾听理解.............................................103.表达清晰.............................................104.保持开放和诚实的态度.................................12四、有效沟通技巧...........................................121.倾听技巧.............................................132.表达技巧.............................................143.提问技巧.............................................164.非言语沟通技巧.......................................17五、处理冲突的策略.........................................181.冲突识别与分析.......................................192.冲突解决策略.........................................203.冲突转化与双赢.......................................22六、建立良好人际关系的途径.................................231.主动交往.............................................242.扩大社交圈...........................................263.增进相互了解.........................................27七、特殊情境下的人际交往...................................281.跨文化交往...........................................302.网络交往.............................................313.异性交往.............................................32八、人际交往中的心理因素...................................331.自我认知与自我接纳...................................352.乐观与积极心态.......................................363.情绪管理与调节.......................................37九、实践与应用.............................................381.日常生活中的应用.....................................402.工作场景中的应用.....................................413.学习与成长中的应用...................................41十、结语与展望.............................................431.本书总结............................................