珠宝零售店运营管理手册目录TOC\o"13"\h\z\uHYPERLINK\l"_Toc269215132"第一章岗位说明书PAGEREF_Toc269215132\h4HYPERLINK\l"_Toc269215133"一、组织结构图PAGEREF_Toc269215133\h4HYPERLINK\l"_Toc269215135"二、工作职责说明PAGEREF_Toc269215135\h4HYPERLINK\l"_Toc269215136"【零售店经理工作职责】PAGEREF_Toc269215136\h4HYPERLINK\l"_Toc269215137"【店长工作职责】PAGEREF_Toc269215137\h5HYPERLINK\l"_Toc269215138"【营业员工作职责】PAGEREF_Toc269215138\h6HYPERLINK\l"_Toc269215139"【导购职责】PAGEREF_Toc269215139\h6HYPERLINK\l"_Toc269215140"【收银员职责】PAGEREF_Toc269215140\h7HYPERLINK\l"_Toc269215141"【保安职责】PAGEREF_Toc269215141\h7HYPERLINK\l"_Toc269215142"第二章工作流程规定PAGEREF_Toc269215142\h8HYPERLINK\l"_Toc269215143"一、店长日工作流程PAGEREF_Toc269215143\h8HYPERLINK\l"_Toc269215144"【店长日工作流程图】PAGEREF_Toc269215144\h8HYPERLINK\l"_Toc269215145"二、领班日工作流程PAGEREF_Toc269215145\h9HYPERLINK\l"_Toc269215146"【领班工作流程图】PAGEREF_Toc269215146\h9HYPERLINK\l"_Toc269215147"【领班日工作流程】PAGEREF_Toc269215147\h9HYPERLINK\l"_Toc269215148"三、营业员日工作流程PAGEREF_Toc269215148\h10HYPERLINK\l"_Toc269215149"【营业员日工作流程图】PAGEREF_Toc269215149\h10HYPERLINK\l"_Toc269215150"【营业员日工作流程】PAGEREF_Toc269215150\h11HYPERLINK\l"_Toc269215151"第三章、店面管理制度PAGEREF_Toc269215151\h12HYPERLINK\l"_Toc269215152"一、人力资源管理PAGEREF_Toc269215152\h12HYPERLINK\l"_Toc269215153"【员工聘用细则】PAGEREF_Toc269215153\h12HYPERLINK\l"_Toc269215154"【工资与提成规定】PAGEREF_Toc269215154\h12HYPERLINK\l"_Toc269215155"二、考勤制度PAGEREF_Toc269215155\h13HYPERLINK\l"_Toc269215156"三、店面标准会议制度PAGEREF_Toc269215156\h13HYPERLINK\l"_Toc269215158"【晨会召开内容】PAGEREF_Toc269215158\h14HYPERLINK\l"_Toc269215160"【周/月会内容】PAGEREF_Toc269215160\h14HYPERLINK\l"_Toc269215161"四、排班制度PAGEREF_Toc269215161\h15HYPERLINK\l"_Toc269215162"五、交接班制度PAGEREF_Toc269215162\h15HYPERLINK\l"_Toc269215163"六、营业现场管理制度PAGEREF_Toc269215163\h16HYPERLINK\l"_Toc269215164"【电视广播管理制度】PAGEREF_Toc269